Notifications, Custom SMTP & WhatsApp

Custom Business SMTP Setup (SPF & DKIM)

Stylacal ensures client emails arrive with your company brand in the From: header by connecting your own SMTP provider (e.g. Google Workspace, Amazon SES, SendGrid, Postmark):

1. In your Stylacal dashboard, select the target business profile.
2. Go to Settings > Email & Notifications.
3. Enter your SMTP host (e.g. smtp.sendgrid.net), port (587), username, and encrypted password/API key.
4. Send a test email to verify credentials and TLS connectivity.
5. Ensure your domain DNS contains appropriate v=spf1 and DKIM TXT records matching your provider to avoid spam filters.

Connecting Meta WhatsApp Business API

Stylacal supports automated transactional reminders via WhatsApp:

• Direct Billing: Messaging fees are billed directly to your business by Meta via your WhatsApp Business Account (WABA). Stylacal charges no markup.
• Template Messages: Connect your Meta App ID, System User Access Token, and verified phone number ID. Reminders use approved pre-registered utility templates.

Quiet Hours & TCPA/STOP Compliance

Built-In Regulatory Safeguards

To protect client privacy and comply with TCPA and international messaging regulations, reminders are withheld during local recipient quiet hours (9:00 PM – 8:00 AM in the recipient’s local timezone) and delivered promptly at the start of the next business window.

If a client replies STOP to any WhatsApp notification, their number is automatically flagged as opted-out in the database and further automated marketing or reminder messages are blocked immediately.